GaadiKey Dealer Application (Basic Plan)
GaadiKey Dealer Application connects both dealers and customers online. GaadiKey Dealer is an Enterprise application made for car and bike dealers to acquire customers in a smart way.
GaadiKey Dealer Application specially designed for the Automobile Dealers which mainly provides the dealers with sufficient customers online. To get full access with the customers, dealers will be verified if they belong to the same organization by registering and uploading the documents like origination ID, photographs etc.. the verification process takes less than 24hrs in which the dealers will be verified by GaadiKey team directly or indirectly. Once the verification process is successful the dealer will be given full access to the features of the application. The features include:
- Categorizing customers- Once the customer is connected with a dealer depending on the model chosen by the customer, the dealer can now interact with the assigned customer through CALL or CHAT. This interface helps the dealer to actually understand the need of the customer and will be able to categorize the customer as Hot, Warm and Cold depending on customers priorities. Not only categorizing, but also marking the status for the customer as "Booked", "Cancelled", "Enquiry" and "Callback" this will help other dealers in the organization to actually understand the customer's requirement and will able to allocate the Offers, Price, Model and Color variants etc..
- Chatting interface- This acts as a group chat in which all the dealers within the organization can now chat with the customer based on the requirement. If one dealer is hanged up with some other task another dealer within the team can overtake conversation with the customer with the signature and chat message. Status for all the actions will be recorded with the signature which correspondingly built the trust of the customers.
- Manage users- The head of the organization/administrator will be given the power to handle his team by assigning customers to dealers based on their capability and also admin will have the privilege to delete the dealer if they do not perform well.
- Edit profile- A dealer will be given an opportunity to edit their profile if there is any change in the state, city, organization, role etc..
- Notification and Sms alerts- Each lead assigned to the dealer and chat messages from customers will be notified to the whole team in the organization which works based on first come first serve logic. One person handling customer should not be interrupted by other dealers without any requirement.
- Manage Notifications- The user can either enable the notification or SMS alert on/off based on dealers convenience. Even the sound and vibrate for notification can be switched to either on/off. Its all built on users reliability.